Most teenagers use data and technology as their main means of communication. With this information, Nancy Lublin found it important to use this platform for research purposes on the use of technology and data with the aim of helping teens. Nancy Lublin then did research on the frequency of use of technology by teens and how they used this platform for suicide prevention. Learning that this platform could be used for other reasons, she emphasized crisis management and gave a TED talk on how it works. Below are some of the ways in which she made the crisis text line work.
With the increased use of text messages by teenagers, it was essential to prioritize messaging as the main means of communication. For teenagers going through hard moments, a crisis text line was meant to help close this gap. Some of the things that make teenagers have hard times include stress, suicidal thoughts, or even family issues. This enabled people to train as counselors to help solve the teenage problems through the crisis text line and make it most effective. Texting back and forth with advice and resources to help guide the teens through these hard moments and help in the collection of data from anonymous sources to be used in finding resources for other clients that would help them solve other emergencies.
Other than helping teens solve their problems on a personal basis, it also helps them with baseline data for the parents and even teachers. One of the importance of this platform is that a large audience can be addressed at ago. This helps access more teenagers and especially those that are outspoken as most of them prefer the use of technology and data. For effective monitoring, it is important that physical contact is established with the teens.
This has also helped in the surveillance of how school guidance counselors can watch kids at risk, through interactions, how families interact with their kids, and the response during the conversations. Data collected from the crisis text line specialists help predict what’s going on with the teens they are communicating with. The use of this technology has been a positive elevation on the communication of teens in the most comfortable means. Many of the teens have shown interest in the use of their technology with this services and hence the urge to ensure that this program reaches a larger audience for increased effectiveness on the purpose intended and especially for the youth. This will be very much effective as it aids in the use of technology to help different people at different locations with the aim of stabilizing their emotions and ensuring that they get help. Read through the text above to understand the work of Nancy Lublin on the crisis text line.